Integrations
On top of the tools you already run.
AI-ODx is not a new service desk. It is an engine that connects to the one you already use, goes live in days, and changes nothing for your users.
Integrations
On top of your tools. Live in days.
AI-ODx is not a new service desk. It is an engine that sits on top of the one you already run, with no rip-and-replace, no migration project, and no retraining for your users.
- Day 1
Connect: read-only API access to your ITSM. Nothing changes for your team.
- Days 2-3
Ground: AI-ODx ingests your runbooks, history, and environment.
- Days 4-5
Shadow: the engine drafts every response while you watch and approve.
- Go live
Autonomous L1 on, with a 10-second preview on every reply and a full audit log.
Live pilot · Your queue · Days, not months
See it on your own tickets.
We'll run AI-ODx on a live slice of your real queue. Watch first responses drop to seconds before you commit to anything.
Book a live pilot